We certainly hope to be back to normal as soon as possible. However, during this unusual time, we’re rolling out safety measures and proceeding under the assumption that we will re-open this ski season pursuant to the current cautionary state of affairs. As such, we are making plans to implement several key changes to our operations.
Our safety protocols are intended to reduce the spread of the COVID-19 virus and we appreciate your help, patience and cooperation.
We anticipate limiting occupancy in the lodge to only the Alpine & Superior rooms and our suites.
Nordics rooms will be closed to eliminate communal bathroom use. Both men and women dorms will be closed except to same-family individuals.
The Alta Ski Area will be limiting the number of skiers on the mountain. However, any guest who comes to the lifts from a local lodge, will be allowed to purchase lift passes.
Enhanced cleaning and sanitation practices will be implemented in our housekeeping procedures. To limit cross exposure, we will not conduct regular housekeeping for stay-overs. However, fresh towels will be available and trash will be emptied daily. All in-room reading material will be removed from the rooms.
Lobby brochures and magazines will be removed or limited. All public areas will be reconfigured to encourage social distancing and we will implement enhanced cleaning and sanitation practices in these areas.
Room keys will be sanitized and hand sanitizer stations will be available throughout the property. All employees will wear face masks.
We anticipate spacing tables to provide safe distancing and utilizing the adjacent Alf Engen Room as supplemental seating. Guests will not be asked or required to sit with others unless they specifically agree to do so. This applies to all meals.
For breakfast & lunch, self-serve buffets will be suspended. These will be served by an attendant behind a plexiglass shield and/or individual table service. For those who prefer, we may also offer a “grab & go” bag with selected cold items such as whole fruit, a muffin, yogurt, juice, etc. Dinner will continue to be full table service.
Currently, the state of Utah has not mandated the closure of pools and hot tubs. However, we will plan to limit occupancy for safety purposes.
Under these present circumstances, we do not believe our ski shuttle can provide a safe enough environment and unfortunately will be unavailable.
We encourage any input regarding these proposed changes. Please email us with your comments and suggestions.